Cashback Deals Welcome to The Cashback Marketplace
Cashback on everything Alice
About
Alice is dedicated to providing you with excellent customer service. Alice has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Ningbo Haishu Haojin Electrophoretic Coating Co., Ltd.
Address
Room (8-11), No. 9, Lane 98, Shunde Road, Haishu District, Ningbo, 315000, China, CN
Company Number
9133020309190360XB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn’t arrive
- Your order isn’t as described
- Your order arrived damaged or faulty
- There’s an issue with your refund
Featured reviews from Alice
By A. Swindells
5/5Very well packaged brand new and sealed Galaxy S20 phone. Received ahead of estimate. Very pleased with purchase experience.
By T. Lynn
5/5Didn't need to speak to any ,all went smoothly
By S. Brolly
5/5Didn't need to contact seller, however item was very well packaged and included free case and screen protector.
By anonymous
5/5Quicker delivery than expected. Good quality product.
By K. REGKOS
5/5Great experience good stuff
By C. Callaghan
5/5Phone as described brand new & sealed. Excellent communication from seller.
Thank you.
By S. Oliver
5/5Excellent service
By S. Gilliver
5/5Arrived promptly. Is a brand new US version but works perfectly. As an added bonus it is 256mb version rather than the advertised 129mb version! Very happy wit... Read more
All Alice reviews
Thank you.
Unfortunately, seller is cheating.
Seller did follow onbuy return terms and condition until onbuy customer service got involved.
Return was to complicated and took much time get refund.
I wouldn't recommend to this seller to anybody even prices are lower.
- Previous
- 1
- 2
- 3
- Next