allanelectronic

32 reviews
OnBuy seller since 2021

Featured reviews from allanelectronic

9.4/10
5 Star
30
4 Star
1
3 Star
0
2 Star
0
1 Star
1

By J. Cooper

5/5

No problems. Arrived in 8 days at a good price.

By l. smith

5/5

Great customer service

By K. Doust

5/5

Great service and excellent overall

By E. Morrish

5/5

Highly recommend this seller. Communication was informative and quick. Very helpful and delivery was much quicker than expected.

By Y. Mei

5/5

Good service

By C. Bohannan

5/5

Great Seller product was delivered ahead of schedule and messages were sent keeping me informed of despatch, tracking number and who the courier was. Also what... Read more

By M. O'Hare

5/5

Fast delivery and good communication.

By I. Harrison

5/5

Excellent.

By M. Swidzinski

4/5

Product as advertised

All allanelectronic reviews

9.4/10
5 Star
30
4 Star
1
3 Star
0
2 Star
0
1 Star
1
32 reviews
By J. Cooper on 16/02/2023
5/5
Delivered on time
Items as described
No problems. Arrived in 8 days at a good price.
By M. Swidzinski on 16/02/2023
4/5
Delivered on time
Items as described
Product as advertised
By l. smith on 16/01/2023
5/5
Delivered on time
Items as described
Great customer service
By K. Doust on 14/01/2023
5/5
Delivered on time
Items as described
Great service and excellent overall
By E. Morrish on 07/01/2023
5/5
Delivered on time
Items as described
Highly recommend this seller. Communication was informative and quick. Very helpful and delivery was much quicker than expected.
By Y. Mei on 02/12/2022
5/5
Delivered on time
Items as described
Good service
By C. Bohannan on 15/07/2022
5/5
Delivered on time
Items as described
Great Seller product was delivered ahead of schedule and messages were sent keeping me informed of despatch, tracking number and who the courier was.
Also what a great price!
By M. O'Hare on 22/05/2022
5/5
Delivered on time
Items as described
Fast delivery and good communication.
By s. baldwin on 19/05/2022
1/5
Delivered on time
Items as described
Good customer service
Unfortunately I have no choice than to leave this negative review after the service I’ve received. The package took an awful long time to arrive. When I asked for tracking information they were unable to provide any at first and then provided incorrect tracking information for someone else’s order. Upon inspection of what I received it was incorrect. It was a much cheaper lens and for a canon and not a Sony camera that I ordered. It also looked used and not new as stated. The seller has been really poor with service. It has been quite upsetting given how expensive these items are. When I told the seller their response was simply to send it back. I will do this. At first I wanted the correct lens sending to me following the return but after the experience I’ve had I have no faith and I also noticed that they changed the price of the lens and increased it after they received my message. The seller also didn’t show any willingness to send me the correct lens. I have still not received a refund or had any other information regarding rectifying their mistake. The communication is quite poor there is a response but with very little information. I would also say that the seller doesn’t have very good knowledge of camera equipment from the messages about the lens. The one they sent was a similar looking lens to the one I ordered but of much lower quality. Further update. The seller originally said I could return it to a UK address and then said I would have to return it to Hong Kong at my own expense if I wanted a refund. Obviously this was extremely disappointing given the mistake was on the seller and not myself. The shipping costs were extremely expensive over £50.
By I. Harrison on 03/05/2022
5/5
Delivered on time
Items as described
Excellent.
  • 1
  • 2
  • 3