About
Our decades of experience are your assurance of quality. We understand the performance metrics, the subtleties of design, and the importance of after-sales support. This expertise allows us to offer products that we would trust in our own builds, giving you the peace of mind to buy with confidence. We are also committed to staying competitive, regularly monitoring the market to ensure our pricing remains fair and accessible. We believe that top-tier performance should not come with an inflated price tag.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Alpha Beta Gamma Ltd
Address
3 Landerry Industrial estate, School Lane, Selsey, West Sussex, PO20 9ER, United Kingdom, GB
VAT Number
GB336319893
Company Number
12212799
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund