About
Superfood Market is the UK’s largest independent wholefoods & Specialist foods retailer, bringing together thousands of specialist food, health, and lifestyle products in one trusted place. We stock a wide range of wholefoods, organic groceries, free-from essentials, specialist supplements, functional foods, vegan and plant-based products, and everyday pantry staples from leading brands and emerging producers alike. Our catalogue is constantly growing, so there’s always something new to discover.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Andrews Online Limited T/As Superfood Market
Address
Unit 3 Dalton Works, Deal Street, Keighley, BD21 4LA, United Kingdom, GB
VAT Number
GB390490779
Company Number
13145924
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund