Apex Brands Limited
About
Apex Brands Limited is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Apex Brands Limited
Address
Unit 7, Fairhills Industrial Estate, Woodrow Way, Irlam, Manchester, M44 6ZQ, United Kingdom, GB
VAT Number
GB457475358
Company Number
15379618
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Apex Brands Limited
By R. Millar
5/5Spot on apart from the delivery charge
By P. Caldwell
5/5Very quick delivery arrived early.
Will definitely shop with them again.
By M. Andreea
5/5Very Nice seller .I received the package very quickly.
By I. Dragulin
5/5I was happy with the timely arrival of the product and the honesty of the distributor! The product arrived in very good condition and the distributor sent it to... Read more
By K. McGregor
5/5This site is really easy to use
By L. Walker
5/5Absolutely brilliant kept up to date on delivery and fast at that I total love my new wheels will definitely buy again thank you so so much
By S. Smart
5/5Very responsive, communication good!
By S. Peacock
5/5Very good
By M. Bonney
4/5Had no issues with seller. Arrived quickly and lawnmower works as it should.
All Apex Brands Limited reviews
Will definitely shop with them again.
- Previous
- 1
- 2
- 3
- Next