About
Welcome to Aurique, a Birmingham-based retailer specialising in authentic designer fragrances, beauty products and gifts. We bring together sought-after scents and everyday favourites, helping you find something special for yourself or someone you love. Our fragrance collection includes options for men and women, from fresh everyday scents to rich, distinctive fragrances for special occasions. Whether you are replacing a favourite, discovering something new or choosing a thoughtful gift, we aim to offer quality products at competitive prices. As an independent UK business, we value your trust. We focus on genuine products, clear descriptions, careful packaging and helpful customer service, with the aim of making every order straightforward from purchase to delivery. Thank you for supporting Aurique. We look forward to helping you find your next favourite. Aurique — Your Aura. Uniquely Yours.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Isar89 limited
Address
128 city road, London, EC1V 2NX, United Kingdom, GB
VAT Number
GB487432558
Company Number
16268537
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund