Autosport Models & Collectables
About
Autosport Models & Collectables is dedicated to providing you with excellent customer service. Autosport Models & Collectables has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
N M Lloyd
Address
Unit 3A, Perseverance Road, Hereford, HR4 9SN, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Autosport Models & Collectables
By anonymous
5/5The seller was great very fast dispatch and great quality item
By G. Hutchison
5/5Great seller.no problems.
By P. Samuels
5/5Excellent
By S. Guile
5/5Excellent seller! I have used a couple times now and cant fault them. I shall be buying again from these guys. Thank you.
By J. Geering
5/5Great seller. Had a problem with the 1st order but seller solved the issue and kept me fully up to date. Great service and highly recommend this seller.
By D. Hall
5/5Great service, packaged well. Thank you
By J. Richardson
5/5Good transaction and kit price reflects true UK pricing and not the double or triple price being asked by some Hobby retailers..
By K. Qian
5/5Speedy communication and action to clear up a royal mail hiccup. Package still arrived within the estimated date despite arriving back with the seller and being... Read more
By S. Patel
5/5Got my order in time. Thank you for your wonderful service.
By j. kershaw
5/5Communication was great and turned up 2 days early, spot on.
All Autosport Models & Collectables reviews
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