Featured reviews from Avenue 85
By J. Fleet
5/5Love the fact it was packed in a box to keep its shape x quick delivery 5 stars
By G. Kay
5/5Fantastic service very quick will be using again
By C. Mills
5/5Very good quality item good price
By k. herring
5/5great seller fast delivery
By S. Pitt
5/5Excellent service
By A. Sommerville
5/5Great seller, no issues
By J. Bouhda-Mcnamee
5/5item was delivered on time and was packaged well
By I. Ferrie
5/5Brilliant
By A. Vithoulkas
5/5Was good no issues I initially couldn’t find the delivery but the seller was g... Read more
By F. Wogan
4/5Great seller
About
<p>We are an Outdoor & Lifestyle retailer, stocking branded clothing & footwear. Family owned and dedicated to giving you the best shopping experience possible, which includes free UK delivery.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Avenue 85 Limited
Address
Avenue 85 Limited, The Factory Unit, 1 Woodside Street, New Mills, High Peak, SK22 3HF, United Kingdom, GB
VAT Number
GB932536034
Company Number
6588042
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund