B4Batique

43 reviews
OnBuy seller since 2023

Featured reviews from B4Batique

5.5/10
5 Star
20
4 Star
1
3 Star
0
2 Star
0
1 Star
22

All B4Batique reviews

5.5/10
5 Star
20
4 Star
1
3 Star
0
2 Star
0
1 Star
22
43 reviews
By S. Purdy on 05/03/2025
1/5
Delivered on time
Items as described
Good customer service
Seller took my money, didn't deliver, and supplied a tracking number that was for a different delivery. Avoid.

OnBuy support were immediately helpful and I got a refund in a few days.
By M. Duffy on 04/03/2025
1/5
Delivered on time
Items as described
Good customer service
I ordered a Nintendo Switch off the seller around Valentine’s day. Initial delivery was the 17th of Feb., but was later changed (by the seller) to the 25/26th of February, with “tracking info” that was just a random code with no information on which company was delivering it. The message informing me of the changed delivery was the last contact I had with the seller. The product never arrived, and OnBuy provided me with a refund.
By A. Adepoju on 02/03/2025
1/5
Delivered on time
Items as described
Good customer service
I’m yet to have a delivery of this product,kindly find a solution to it pls
By R. Orieny on 01/03/2025
1/5
Delivered on time
Items as described
Good customer service
Hello, I am extremely unhappy with you're service because I still have not received my PlayStation5 which I paid £399.

The tracking number OJ722036553GB you have given me is wrong because I have called royal mail twice this week and they said this tracking number is not my name or address it's on someone's else's details and when I go on royal mail website it shows the parcel was delivered on the 21st February which is incorrect.

I trusted onebuy.com company and feel as if I've been scammed because this is my first time I've experienced this bad delivery service and you can contact royal mail they can confirm I have wrong tracking number and my order has not been shipped.

I want a full refund of my money back immediately which I paid from the same payment details and this will be my last time ordering anything from onebuy.com
By G. Gage on 01/03/2025
1/5
Delivered on time
Items as described
Good customer service
I didn’t receive my item and after my payment the store closed! It’s a scam
By S. Stevens on 27/02/2025
1/5
Delivered on time
Items as described
Good customer service
Obviously the seller is a scammed as my order never arrived and the tracking code they sent me was fake. They should be in prison.
By A. Abubakar on 27/02/2025
1/5
Delivered on time
Items as described
Good customer service
Horrible experience with the seller as I asked for the tracking number for my item however I got given two different tracking numbers which were both not mine. Definitely wouldn't recommend buying items from this seller as they can't provide the buyer with truthful tracking numbers and the responses seem like they are AI generated or from a bot. Thankfully, the customer service team were quick to do an investigation and I got refunded refunded instantly
By M. Heathers on 26/02/2025
1/5
Delivered on time
Items as described
Good customer service
Awful. Terrible. SCAM!
By M. Bodycote on 26/02/2025
1/5
Delivered on time
Items as described
Good customer service
Proper dodgy. Like others on here - given dodgy tracking numbers that are not linked to my address.
I suppose the alarm bells should have sounded when the confirmation email said 'don't worry if your order doesn't arrive as you are protected by OnBuy's buyer protection guarantee' pppffff!
By G. Ritchie on 26/02/2025
1/5
Delivered on time
Items as described
Good customer service
APPALLING SERVICE AND COCERNING AS THEY WOULD NOT GET AWAY DOING THIS ON eBAY OR AMAZON.

DO NOT BUT FROM ONBUY OR THIS SELLER.
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