Back2Bath
About
Back2Bath is dedicated to providing you with excellent customer service. Back2Bath has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Back2Bath Limited
Address
Back2Bath Limited, Lynnat House, 4th Avenue, The Village, 4th Avenue, The Village, Manchester, Manchester, M17 1DB, United Kingdom, GB
Company Number
08712117
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Back2Bath
By J. Carter
5/5Arrived on time and well packaged.
By H. Neibert
5/5Delivery was excellent. I received a notice with a tentative time frame and on the morning of delivery I received a two hour window. Very impressed....
By V. Speers
5/5Arrived promptly, well packaged and in great condition
By V. Grey
5/5The cabinet was very well packed with acres of bubblewrap and plastic (non recyclable) and cardboard (recyclable). Had a problem with the carrier, but the cust... Read more
By A. Richardson
5/5Excellent service. Thank you.
By p. greenwood
5/5pLEASED WITH ALL AREAS OF THIS SALE THANK YOU WILL BUY AGAIN
By J. Henderson
5/5The Seller was really quick I would highly recommend
By l. ford
5/5Prompt delivery and a good all rounder!
By anonymous
5/5Excellent service - item was received 36 hours from ordering. Packaging war exceptional. Thank you.
By C. Hawkins
4/5Up to Update delivery information, quick delivery, and a good quality product. I would use again.
All Back2Bath reviews
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