BackGardenPools.com

24 reviews
OnBuy seller since 2021

Featured reviews from BackGardenPools.com

4.3/10
5 Star
3
4 Star
0
3 Star
1
2 Star
0
1 Star
20

All BackGardenPools.com reviews

4.3/10
5 Star
3
4 Star
0
3 Star
1
2 Star
0
1 Star
20
24 reviews
By s. spindler on 19/08/2021
1/5
Delivered on time
Items as described
Good customer service
I don't know if the product is good, bad or indifferent, as the seller never fulfilled the order or responded to my emails. I had to open a complaint and request a refund, but alas that didn't work either. Luckily Paypal have stepped in to refund my money.
Avoid this seller - Backgardenpools.com - Company Number: 12342160 -SMART HOME STUFF LIMITED
By c. smyth on 16/08/2021
1/5
Delivered on time
Items as described
Good customer service
Still waiting on refund 4 weeks later still no reply to messages
By A. Robinson on 13/08/2021
1/5
Delivered on time
Items as described
Good customer service
Disgusted with this service I waited 3 weeks for the pool when it was down for 3 to 5 days delivery which still never came so I asked for a refund 15 working days today! Still no refund I've open a case and messaged on several occasions to get egnored and my money still isnt back so I have 2 unhappy sad boys!!! So nearly 5 weeks and no closer to having my money Avoid avoid avoid
By S. Allinson on 11/08/2021
1/5
Delivered on time
Items as described
Good customer service
DO NOT BUY FROM THIS SCAM SELLER. See here: https://uk.trustpilot.com/review/backgardenpools.com
By A. Eachthigheirn on 10/08/2021
3/5
Delivered on time
Items as described
Few weeks late but seller did notify me of the delay. Said free delivery to the EU but I had to pay Customs of € 32 so ended up being a very dear product.
By j. Sweet on 10/08/2021
1/5
Delivered on time
Items as described
Good customer service
The seller is a con artist. no product, no communication, ended up having to open a dispute with PayPal who told me the seller is now red flagged and under investigation. DO NOT BUY FROM THIS SELLER, LISTEN TO THE REVIEWS, THEY WILL TAKE YOUR MONEY AND YTOU WILL NEVER SEE IT AGAIN UNLESS YOU GO THROUGH DISPUTES.
By R. Jamil on 05/08/2021
1/5
Delivered on time
Items as described
Good customer service
If this is how this seller works I don’t know how they can still be in the market. I did not ask them for a favour. They delivered a wrong item, that too a lot later than advertised, then stopped realising to messages and I’m left with an item I didn’t ask you.
By S. Clews on 05/08/2021
1/5
Delivered on time
Items as described
Good customer service
Fast payment but delivery was late and never turned up on expected date
By T. Jones on 02/08/2021
1/5
Delivered on time
Items as described
Good customer service
Do not use this seller. No pool received, no response to emails or phone calls and no refund yet.
By S. Clark on 25/07/2021
1/5
Delivered on time
Items as described
Good customer service
Had no information about what is going on with my pool order, expected an email atleast, hope to receive one soon.
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