BALURE

We have an established retail store and we sell a wide range of products, including household goods, sports and outdoor products, electronics, auto and motorcycle parts and many other products. All of our items are shipped from our warehouse and we have a professional quality control department that inspects and packages our products before shipping to avoid any shipping damage. We pride ourselves on providing unparalleled customer care to our customers at all times. We can provide pre-sales consultation and after-sales service. We want to ensure that our customers are 100% satisfied with their buying experience. Please feel free to buy from us.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

hui zhou shi sha sha bei er fu zhuang you xian gong si

Room 803, B Ladder, Building A, Hengzhan Building, No. 31 Qiaodong Xinnan Road, Huizhou City, Huizhou, 516000, China, CN

91441303MA4W3UWA7K

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund