Bamford Trading is dedicated to providing you with excellent customer service. Bamford Trading has been verified by OnBuy so you can shop with confidence.
In 2006 husband and wife team John and Gill Hewitt started Bamford Trading from their very own kitchen table where they sold household items via eBay. Since then Bamford trading has continued to grow in size and built invaluable relationships with suppliers to sell a range of Tools, hardware and consumables.
In the past 2 years we have had some exciting changes at Bamford Trading. Due to retirement Gill and John sold the company to their business partners, husband and wife team Sam and Zoe Jones.
Sam and Zoe, who also live in the local village with their two young children, used the knowledge and experience of John and Gill, to take on the business and strived to bring in some of their values including cutting waste as a business to support our environment and updating the order process system to ensure efficiency for our staff and customers – both of which we have seen success with over the past year alone.
Now, in our 14th year of running, we employ 10 staff members and last year we processed well over 150,000 orders! We have an excellent team here at Bamford Trading who love to meet our customers, both new and existing and we welcome you to visit our Customer Trade counter inside our Warehouse or browse and shop online here at our website.
We believe, from feedback, our success is down to our customer service philosophy - that low prices do not have to mean poor customer service. Our customers continue to be at the heart of what we do. We appreciate every single order we receive at Bamford Trading and the support of our family business.
Thank you for your continued support and we hope to see you again soon!
Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.
|Country||Estimated Delivery||Delivery Cost|
|Mainland UK||1 - 2 days||Free|
|Northern Ireland||3 - 5 days||£19.99|
|Outer Hebrides||3 - 5 days||£19.99|
|Isle of Man||3 - 5 days||£19.99|
|Scottish Highlands and Isle of Skye||3 - 5 days||£19.99|
|Orkney Islands||3 - 5 days||£19.99|
|Shetland Islands||3 - 5 days||£19.99|
|Firth of Clyde Islands||3 - 5 days||£19.99|
|Argyll and Bute with Loch Lomond and Inner Hebrides||3 - 5 days||£19.99|
|Isle of Wight||3 - 5 days||£19.99|
|Isles of Scilly||3 - 5 days||£19.99|
|Channel Islands: Jersey||3 - 5 days||£19.99|
|Channel Islands: Guernsey||3 - 5 days||£19.99|
Returns & terms
Legal Name: Bamford Trading (UK) Ltd
Address: Unit 1 Croppers Row, Haigh Industrial Estate, Ross On Wye, Herefordshire, HR9 5LA, United Kingdom, GB
Company Number: 4891848
Returns (Hassle Free, No Ifs and No Buts) At Bamford Trading we want you to be completely satisfied every time you shop with us. Occasionally though, we know you may want to return items. 30 Day Cooling off Period. You have the right to cancel the contract for the purchase of any of these items within a period of 14 working days, beginning with the day after the day on which the item is delivered. Here at Bamford Trading we have extended this period to 30 Days. Items ordered after the 15th November as gifts can be returned at any time until the 31st January. This applies to all of our products. Your Right to Cancel You can cancel your contract before delivery where possible, and up to 30 days after delivery. To do this, please e -mail us or write to us. Please note this may not apply for large direct shipment items. This Cancellation policy does not affect your rights when we are at fault for example if goods are faulty or misdescribed You do not have to give any reason for cancellation. However, a brief explanation may help us to improve the service we offer to customers in the future. You must advise us your intent to cancel in writing (email preferred) within 30 working days of the date of delivery. We will reply within 1 working day to advise the returns process and address. Please do not return the item until you have heard from us. We will acknowledge receipt of the returned item by email to your registered email address. Goods will be refunded as soon as possible and at most within 5 days. If you fail to return the goods, we may collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value. You are responsible for return shipping costs and insurance. Faulty products You must advise us that you are returning your order as soon as it develops a fault by email to [email protected] If the fault has been reported within 30 days of receipt we will advise our Freepost returns address via email or at our discretion we may arrange to collect or replace the item (or faulty components). Should an item become faulty after 30 days of purchase but within the warranty period we will at our discretion offer a replacement (replacement parts), refund or refurbished product. All replacements are subject to stock availability at the time of processing. What is not covered: Normal wear and tear caused by use in accordance with the operating instructions e.g. blades, brushes, belts, bulbs, batteries etc. Accidental damage, faults caused by: improper use, abnormal environmental conditions, overloading, insufficient maintenance, careless operation or handling of the product. Use of the product for anything other than normal domestic purposes. Change or modification of the product in any way. Defects caused by the use of parts or accessories which are not Manufacturer genuine components. Faulty installation if applicable. Repairs or alterations carried out by parties other than Bamford Trading or its authorised repair agents. Claims, other than the right to correction of faults with the product covered by these conditions. Slight deviations from the specification that do not affect the functionality of the product. Incorrect Orders If you have received an incorrect product please accept our sincere apologies and let us know asap by email. We will arrange to advise our freepost returns address and send a replacement as soon as possible. It would be helpful if you could describe the product you have received so that we can send the correctly sized Freepost returns package and correct our stock holdings and avoid another buyer being disappointed. Nothing above affects your statutory rights and neither does it affect your rights when we are at fault for example if goods are faulty or misdescribed.
Returns Address: Unit 1 Croppers Row, Haigh Industrial Estate, Ross On Wye, Herefordshire, HR9 5LA, United Kingdom, GB
Bamford Trading reviewsSee all
By T. Barber5/5
Would definitely be happy to buy from them again. Excellent service.
By K. Sherman5/5
Very quick and efficient delivery. Kept informed throughout and product at a bargain price. Had done research online beforehand and found same product at a mu... Read more
By R. Varty5/5
Great communication and a very attractive price. Unit was well packaged with zero damage. Arrived well ahead of time. Excellent service.
By a. jones4/5
very good service item arrived on time and in good condition i.e packed well
By P. Tucker5/5
Received no order problems item delivered in a few days,great service
By d. worth5/5
By T. Mason5/5
Prompt fuss free delivery.
By A. Corder5/5
By D. Mew5/5
Delivered direct. No fuss. Very pleased with delivery.
Bamford Trading reviews
Kept informed throughout and product at a bargain price.
Had done research online beforehand and found same product at a much higher price.
10/10 and happy to recommend.