BEST DEALS ONLINE
About
BEST DEALS ONLINE is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
BEST DEALS ONLINE LTD
Address
12a Pools Lane, , Chelmsford, CM1 3QL, United Kingdom, GB
VAT Number
GB309136516
Company Number
11673651
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from BEST DEALS ONLINE
By R. Din
5/5Quick delivery would recommend this seller .
By A. Riggott
5/5The seller was good and delivered on time
By M. Whitehead
5/5Arrived quickly. Fantastic price.
We had been let down by a previous seller on eBay, and were running out.
By J. Cheung
5/5The item was well packed.
By N. Nikitina
5/5Well packed and delivered on time
By D. Harold
5/5Quickly delivered and received without problems
By S. Ali
5/5Overall I am happy with seller.hoping to buy again
By L. Irvine
5/5Delivered in time. Tracking available
All BEST DEALS ONLINE reviews
Helpful straight away to refund me although I haven’t received it yet but quick response and resolved. Avoid using this seller at all costs should have looked at the reviews before purchasing looks like a few people have had problems……
We had been let down by a previous seller on eBay, and were running out.
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