Featured reviews from Bfashion01
By A. Morris
5/5Arrived very quickly and well packaged.
By A. Dalling
5/5Delivered on time, & in perfect condition. Found the instruction. sheet very h... Read more
By S. Brown
5/5Seller was excellent, product was delivered before the anticipated delivery date... Read more
By A. Hackett
5/5Excellent seller. Packaged really well. Great communication would highly recomme... Read more
By M. Joyce
5/5Fab love it
By G. Neil
5/5No problems with the seller.
By D. Livock
5/5Fast delivery. Great value
By L. Dean
5/5Great little dog sofa, very sturdy, easy to assemble, would recommend
By K. Cooper
4/5Excellent service quick delivery and well packaged
About
selling home ,garden,pet items
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
B-FASHION LIMITED
Address
Unit 2, Falcon Business Park, Loughborough, Meadow Lane, LE11 1HL, United Kingdom, GB
VAT Number
GB199079644
Company Number
8900727
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund