Welcome to The Cashback Marketplace
By W. Amaro
5/5Great couldn’t ask for a better experience.
By N. Linklater
5/5Delivered no issues and no damage or issues. Would happily use again
By J. McGinnes
5/5Great product at a great price from on buy will shop there again
By S. NAVITIKULA
5/5Brilliant service. Item arrives early than expected so I’ll use them again.
By R. Coley
5/5Very fast delivery well packed great thanks
By N. FLEMING
5/5They were very prompt and delivery was excellent.
By S. Goodwin
5/5No problems whatsoever.
By R. santilli
5/5Product looks well made, packed well and arrived quickly. Price was also lower t... Read more
By D. Pays-Welburn
5/5Plancha arrived on time and we were using it the following day. Thank you.
<p>[SELLER TRADING NAME] is dedicated to providing you with excellent customer service. [SELLER TRADING NAME] has been verified by OnBuy so you can shop with confidence.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Shinerich Europe B.V.
De cockstraat, 4, Groningen, 9746 BT, Netherlands, NL
66800307
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.