BoxedTech

About

BoxedTech Ltd, where your satisfaction comes first. With over 25 years of experience in electronics distribution, we supply a wide range of technology, from the latest mobile devices to hard-to-find End‑of‑Life models trusted by businesses and retailers worldwide. Our offering goes beyond devices. We provide a complete ecosystem including handsets, tablets, computing, gaming, and a full range of accessories from stylish everyday essentials to rugged protection all sourced globally and quality checked for reliability and value. All products are available from ready stock at our strategically located warehouse near major airport and cargo facilities. With efficient logistics and our own delivery capability, we ensure fast, secure fulfilment from our door to yours exactly when you need it.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Legal Name

BoxedTech Ltd

Address

Britania House, Pier Rd, Feltham, Middx, TW14 4TW, United Kingdom, GB

VAT Number

GB298427648

Company Number

11269160

*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.

Returns and exchanges

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

Refunds

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

OnBuy Protection

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

Your order doesn't arrive
Your order isn't as described
Your order arrived damaged or faulty
There's an issue with your refund

Find out more