Buy best ebike
About
We decided to look into alternative forms of transportation since we were tired of the stressful daily commutes we had to make to our different offices. During this exploration, we got to experience the pleasure of simple, hassle-free transportation using bicycles and scooters, which are greener. At that point, we discovered a critical gap in the market and set out to create our vision project, "BUY BEST EBIKE."
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Shenzhenshi Cenxi Maoyi Co Ltd
Address
Room 209, Shenzhen Folk Culture Industrial Park, , No. 1, Qunli 2nd Road, District 72, Xingdong Community, Xin'an Street,, Shenzhen, Baoan, 518133, China, CN
Company Number
91440300MA5G34GQ2P
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from Buy best ebike
By D. Clark
5/5Bike seat stem badly scratched. Front light wires came out when folding and placing in car. When light was taken off there was a rattling in the light. Otherwi... Read more
By H. Ullah
5/5This seller is good.
By C. Porter
5/5Purchased the bike on line, clear instructions and minimal effort to make the purchase. Thank you guys
By K. Hemming
5/5Arrived next day and communicated with us to ensure bike had arrived; which it had. Highly recommend, everything has been smooth from purchase to delivery.
By S. Ansell
5/5Im over the moon with the bike and the bike definitely does what it says on the tin
By V. Hand
5/5Great service
By E. Creaser
5/5Seller wqs really good! The bike arrived within 3 days of order so amazingly fast!
By W. Wannell
5/5Very happy with the seller. Ordered one day and arrived the next day.
By D. Gemmell
5/5Company were excellent and delivered on time along with communicating as they went along. Highly recommended.