<p>Cartridge King (Jersey) Limited have been trading since August 2007 with over 500,000 satisfied customers. This is increasing by about 1500 new customers every week at present. We shall continuously focus our great service to all our clients. That speaks volumes for us! However, our goal is to get back to 100%! Our mission is to continously focus on bringing down the price of ink cartridges, whilst offering a real and honest service to all our customers. The price (product and any delivery charge) you see is the price you pay...no other hidden extras. We must stress here that unlike some other organisations, we do not try and sell refills as new genuine products. Please note that at times, we may ship out orders in smaller consignments. So sometimes, although you may order more than 1 item, you will find that you may well get more than one package through the post. And hopefully the goods will arrive to you on the same day. This we cannot promise, but typically it is the case. Please note that your items may be shipped from either our Jersey or Welwyn Distribution locations. We have negotiated shipping routes so that delivery from stock is no different from either source - typically 2 to 3 days. We only source manufacturers genuine and original ink cartridges. They are not fake or compatible or anything other than the real thing as produced by HP, Kodak, Canon, Lexmark, Epson and Brother. Finally, we are very proud of the service we offer, but, as humans, we do make the very odd mistake. (Currently running at 1 in every 1000). If you feel we have made an error, please let us know and we shall put things right asap. We do not have a long bureaucratic system. We dislike admin which is great in that errors get sorted immediately. In the case of the wrong product being ordered due to information provided by Onbuy.com or another 3rd party, Cartridge King accepts no responsibility. If the goods remain unopened, we will take the inks back at the buyers expense. If you are unsure of which inks to order, please contact us! You can contact us either via email [email protected] or via phone between 9.30am and 5.00pm Monday to Friday on 0845 8381361 We value everyone's custom and we look forward to hearing from you very soon. Many thanks for taking time out to read about us and for your custom. We look forward to being of service to you.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Cartridge King (Jersey) Ltd
8 Martinfield , Welwyn Garden City , Hertfordshire , AL7 1HG, United Kingdom, GB
96004
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By G. Nicholls
5/5Efficient
By S. Dohi
5/5the seller`s service is very satisfactly
By B. Campbell
5/5Fist class. With expert delivery and updates all the way. Could not ask for more other than them ordering it for me :-)
By S. Baddeley
5/5Well packaged and quick delivery at an excellent price. Also got a free postage recycling bag for my old cartridges . Brilliant seller.
By R. Williams
5/5Happy with the product, in good condition on arrival. Quick delivery. Would recommend to my friends and family.
By S. Hughes
5/5These ink cartridges arrived next working day - very prompt service and great price.
By J. Clarihew
5/5Fabulous and fast
By K. Patel
5/5Product arrived on time as stated on the order. I have no complaint about the product or the service I received by purchasing this product. Will buy from ths s... Read more
By I. CHURCH
5/5QUICK DELIVERY ,GEAT SELLER THANKS.
By R. Morley
4/5Delivery free which is always a bonus and arrived on time with the minimum of fuss.