castleofprint
About
castleofprint
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
vs-ingeneering
Address
au cras 18 , courtemaiche , courtemaiche , 2923, Switzerland, CH
Company Number
CHE-208.547.533
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from castleofprint
By P. Todd
5/5Packed well and received in estimated time.
By D. Wright
5/5Very quick and good service. I have been using other sites and now have started to shop around and this company is one that I will use again. Very pleased - t... Read more
By V. Hobbs
5/5Item was well packed, delivered in a timely fashion and the product was genuine.
By P. Brucher
4/5Recommend seller
All castleofprint reviews
I have given the company one star as I cannot give a lower rating but zero stars would have been a better reflection on them.
This is by far the worst company I have had to deal with online and can guarantee I will not be using them again in the future.
If you do use them I hope you have a better experience than I have had!
I have been using other sites and now have started to shop around and this company is one that I will use again.
Very pleased - thank you.
Absolutely rubbish transaction.
- Previous
- 1
- 2
- 3
- Next