Catersuppliesdirect.com
About
Catersuppliesdirect.com is dedicated to providing you with excellent customer service. Catersuppliesdirect.com has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
The Kitchen Box Ltd
Address
Catersuppliesdirect.com, Unit 1 Wishanger Farm Estate , Wishanger Lane , Churt , Surrey , GU10 2QJ, United Kingdom, GB
VAT Number
GB196501787
Company Number
9113729
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Catersuppliesdirect.com
By B. Whitaker
5/5Good quality product and very fast delivery. Excellent service
By J. SHEARD
5/5service was excellent and really well wrapped and packaged
By A. Gee
5/5Very fast and efficient. I have used you before and never been disappointed.
By R. Loew
5/5Arrived the day after ordered. Amazing
By A. Ford
5/5Glasses arrived the day after I ordered & were extremely well wrapped to prevent any breakages
By J. Harrison
5/5I have ordered and reordered from this seller. Each time they have been courteous and attentive. I had a problem with delivery by the Courier and it was sorted... Read more
By M. Reddy
5/5Great quick service!..
By I. Martin
5/5Item arrived ahead of time and was exactly as described. Can’t wait to use them again before my next birthday.
By E. Flint
4/5Fast delivery well packaged.
By S. Saxton
4/5Great, arrived before promised.
All Catersuppliesdirect.com reviews
- Previous
- 1
- 2
- 3
- Next