CHU CHENG is dedicated to providing you with excellent customer service. CHU CHENG has been verified by OnBuy so you can shop with confidence.
Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.
|Country||Estimated Delivery||Delivery Cost|
|Mainland UK||2 - 3 days||Free|
|Outer Hebrides||2 - 3 days||Free|
|Isle of Man||2 - 3 days||Free|
|Scottish Highlands and Isle of Skye||2 - 3 days||Free|
|Orkney Islands||2 - 3 days||Free|
|Shetland Islands||2 - 3 days||Free|
|Firth of Clyde Islands||2 - 3 days||Free|
|Argyll and Bute with Loch Lomond and Inner Hebrides||2 - 3 days||Free|
|Isle of Wight||2 - 3 days||Free|
|Isles of Scilly||2 - 3 days||Free|
|Channel Islands: Jersey||2 - 3 days||Free|
|Channel Islands: Guernsey||2 - 3 days||Free|
|Northern Ireland||3 - 5 days||£5.00|
Returns & terms
Legal Name: CHENGWANG LIMITED
Address: 22 Amelia house, 11 Boulevard Drive, London, NW9 5JP, United Kingdom, GB
Company Number: 11995834
1. Returns and refunds The goods becomes your property as soon as they are dispatched to you. You are responsible for the care of the goods whilst in your possession and returning them in good condition in the original packaging including all documents and manuals. We will reimburse you in full for the goods if they are returned as new. If the goods are found to be used, misused or damaged on return, we reserve the right to issue you partial refund for it. 2. import duties Buyers are responsible for import duties, custom fees and taxes, if any. Please check with your country’s custom office to determine the additional costs impose on the item prior to buying. 3. Liability The terms and conditions of business are not intended to affect your statutory rights or to limit our liability for death, personal injury or fraudulent misrepresentation resulting from our negligence. If there is a problem you may receive a refund or replacement under the terms of our guarantee. Our liability to you will always be limited to a full refund of the goods purchased. We will not compensate for delivery delays or failures unless you have requested a premium delivery option. In these circumstances our liability to you will be limited to a refund of the delivery charges you have paid. Our liability to you specifically excludes compensation for indirect or consequential loss or damage however it arises and except as described above will always be limited to a refund of your payment. 4. Unforeseen Circumstances If performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, acts of terrorism, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within our reasonable control, we will do our best to maintain our deliveries. However, we shall have no liability to you for any failure which is due to such unforeseen circumstances or any other situation outside our control. 5. Age Restrictions Age restrictions apply to the supply of some goods. By ordering these goods you confirm that you are over 18 and that the person receiving the delivery is also over 18.
Returns Address: 2 Cloch Road, Faulds Park, Gourock, Inverclyde, PA19 1BQ, United Kingdom, GB
CHENGWANG LIMITED reviewsSee all
By R. Darling5/5
Item came when stated, no need to contact customer service as no issues.
By T. Presland5/5
very pleased with purchase
By S. Perera5/5
The seller’s service was very good and received the item on time.
By T. Msimang5/5
It was ok
By B. Blackman5/5
Delivered on time
By C. Tait5/5
The sellers service was brilliant could not fault thank you
By I. Jessop5/5
Great service ...
By I. Jessop5/5
Great service and packaging adequate for item.
By L. Dunbar5/5
Good communication, quick delivery, will definitely order from this seller again.
CHENGWANG LIMITED reviews