Chujia trading
About
Chujia trading is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Yiwushi Xiaojing Maoyi Youxian Gongsi
Address
zhejiangshengbeiyuanjiedaolingyunyiqu82zhuang4haoyilou（zizhushenbao）, yiwushi, 322000, China, CN
VAT Number
GB345659371
Company Number
91330782MA2EE4R53A
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
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Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Chujia trading
By k. silkauskaite
5/5Excellent service and great value
By J. Kean
5/5Fantastic service
By J. Hill
5/5Very well packaged and delivered on time on time. Ordering was easy and straightforward. I shall definitely use OnBuy again.
By s. powell
5/5Very good and quick delivery .
By H. McKay
5/5No issues
By J. Dusablon
5/5Very favorable price, perfect for my skin, excellent service and quick response, great seller! I will buy it again.
All Chujia trading reviews
I have the original from Estee lauder which is thicker in consistency. This is very runny and lighter in colour. When i used this product my face started to tingle and reacted to this product. However when iv used the original in the past iv had no issues.
Do not buy! Unless you want a counterfeit. I have reported to OnBuy and hoping the seller would stop selling this item..
Firstly the bottle was only 3/4 full. Look at the photo and you can clearly see this is not a full bottle.
Secondly, the product inside is a thin white moisturiser - NOT Estee Lauder Perfectionist [CP+R] which I have been using for many years and which is much thicker in texture and gives a matte finish to the skin.
This is a scam and I want my money back.