CNNOTEPAD
About
<p>We have extensive retail range and complete after-sales service team .All of our items are shipped from our warehouse and we have a professional quality control department that inspects and packages our products before shipping to avoid any shipping damage. We pride ourselves on providing unparalleled customer care to our customers at all times. We can provide pre-sales consultation and after-sales service. If you have any ptoduct problem pls feel free to contact us ,we will provide u a satisfing solution !</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
chong qing shuo yue ke ji you xian gong si
Address
No.19-07-000563, 3rd Floor, No.210, West Section of Jinkai Avenue, Yubei District, Chongqing, Chongqing, 400000, China, CN
Company Number
91500000MA60FD2Y6C
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from CNNOTEPAD
By D. Luszczynski
5/5Seller service very good
Thanks
By L. Saddington
5/5Prompt delivery and the studs look exactly as pictured. I wear them to concerts and events, and they always get compliments. The finish is nice, though they can... Read more
By L. Davison
5/5Good seller
Note the delivery time
Good communication
By D. Lambourn
5/5Great service was delivered so quick still can’t believe how quick it was
Amazing great service are be back
By C. Green
4/5Item was well packed, no issues .
All CNNOTEPAD reviews
This product is very poor quality and does not feel safe for a child. It doesn't stay firmly in place and keeps moving even when my child is sitting in it. During every ride, it gives me the feeling that it is unstable and unsafe. The seat is also very small, and the handlebar is positioned far too low.
I also had a very disappointing experience with the seller. I cancelled my order just two hours after purchasing it and expected the cancellation to be processed. Instead, after two days with no response, the seller shipped the item anyway, completely ignoring my cancellation request. They then offered me only a £2 refund, and after countless messages about returning the item and getting a refund, I became exhausted and accepted the offer. I now regret doing so because I feel the seller treated me very unfairly. He said when the returns are caused by the buyer is our responsibility, I agree. But if he consider my cancellation 2 hours after purchase. He would avoid send it 2 days after.
Now I have a product that I don't feel safe letting my son use, so it will most likely end up in the bin. I would not recommend either this product or this seller.
Thanks
Really poor by seller and onbuy.com.
Note the delivery time
Good communication
Amazing great service are be back
- Previous
- 1
- 2
- 3
- Next