Featured reviews from Comfort Click
By S. Jani
5/5Excellent service and very prompt on delivery!! Thank you
By p. hopper
5/5Happy
By A. Hill
5/5Fast delivery. Thanks.
By I. Mazilu
5/5good
By S. Palmer
5/5I will use this seller again and again very fast and excellent service
By J. Minnion
5/5Item delivered faster than advised to me at date of order.
By L. Collinson
5/5Sellers service was excellent the courier said delivered but hadnt,the seller so... Read more
By L. Poole
5/5The seller was brilliant on time when they said it was coming it arrived on time... Read more
By L. Shuttleworth
4/5Very good
By M. Govere
4/5Good communication,the setters service was excellent the item good packed and de... Read more
About
Comfort Click is dedicated to providing you with excellent customer service. Comfort Click has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Comfort Click Ltd
Address
Unit 8, Sevenoaks Enterprise Centre, Bat & Ball Road, Bat & Ball Road, Sevenoaks, Kent, TN14 5LJ, United Kingdom, GB
VAT Number
GB887819940
Company Number
5614133
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
