Featured reviews from Cooksongold
By J. Murray
5/5Fab
By J. Lister
5/5The seller's service was amazing, I had no problems with the purchasing process ... Read more
By A. Lallie
5/5Packaged well and arrived quickly
By M. Pearce
5/5Well packaged item, arrived as promised. No problems with seller. Recommend.
By D. Vickers
5/510/10
By B. JOHNSTON
5/5I am very pleased with this snap fit I have ordered another one. Very good valu... Read more
By L. Greenaway
5/5Quick delivery, no problems would use again and recommend
By M. CROWTHER
5/5Good
By K. Wilson
4/5Prompt delivery
About
Welcome to Cooksongold. We lead the way in offering high quality professional jewellery making products in the UK. Cooksongold is dedicated to providing you with excellent customer service. Cooksongold has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
COOKSON PRECIOUS METALS LIMITED
Address
59-83 Vittoria Street, Birmingham, West Midlands, B1 3NZ, United Kingdom, GB
VAT Number
GB161806221
Company Number
2775187
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
