COSTUME KING
About
<p>At Costume King® what we truly care about is getting you into character, creating truly sweet memories. Rock up to parties in style with our limitless range of flashy costumes, wigs, accessories and much more. With a catalogue of over thousands products, we have got you covered.</p> <p>Founded in 2008, Costume King® has established its impressive reputation as a massive Australian-owned online retailer offering a huge range of costumes, props, wigs, accessories, make-up, masks, hats, party decorations and much more. Proudly stocking the best brands in market, we have what you are looking for.</p> <p>Costume King®<strong> </strong>is dedicated to providing you with excellent customer service.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Costume King
Address
4 / 173 Wellington Road, Clayton, Australia, 3168, Australia, AU
Company Number
29 123 996 413
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund