We are established family run business that is small enough to care and big enough to matter. We're a genuine UK based retail outlet which stocks a wide range of tableware, ceramic kitchen ware, giftware and teaware. We stock a wide range of designs, all of which we decorate here in our pottery in Norfolk, including cats, beach huts, dogs, cupcake, poppy and many others with a wide range of products in each design. We are continuously adding to our range so if you cannot see what you want either call back soon or drop us a message, we will see if we can help. We like to ensure that our customers are 100% happy with their buying experience. Please purchase from us with confidence. Whilst our dispatch states 5 days most items are posted much quicker than this and often received in just a couple of days.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Stanyon Ceramics
High House, Chapel Lane, Hockering, Norwich, Norfolk , NR20 3HR, United Kingdom, GB
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By V. Hizzett
5/5Item packed well.
Arrived sooner than expected.
By G. Smith-Gillard
5/5Nice Products will buy again !
By G. Smith-Gillard
5/5Excellent, so well packed that even a clumsy delivery man couldn't damage them,
By R. Whitson
5/5Well packed and delivered before due date, well pleased!
By P. Timms
5/5This is the second item I've bought from crackinchina, so happy with them both.
By S. Clark
5/5The seller was excellent. The item was really well packaged with no chance of breakage.
By D. Hepburn
5/5All good thank you
By S. Schofield
5/5Teapot arrived on time, well packed and buy again if needed.
By S. Cooper
5/5I was pleased with the seller and the quality if the packaging. Delivery was as axpected.