Creative Superstore
About
Welcome to Creative Superstore Shop, your one-stop destination for great deals on Satellite, Terrestrial, AV, CCTV, and Home & Garden. We stock leading brands such as Technomate, TeleSystem, Fuba, Digiquest, Sanus, and Norstone, plus a wide range of lifestyle and household essentials. With competitive prices, trusted quality, and an ever-growing product range, we make it easy to find what you need. Shop today and enjoy the Creative Superstore OnBuy experience!
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Creative Satellite Ltd
Address
245 Whitefoot Lane, Bromley, Kent, BR1 5SE, United Kingdom, GB
VAT Number
GB809692689
Company Number
04687868
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Creative Superstore
By R. Nugara
5/5I had the pleasure of speaking with Alex on a Sunday, and I'm so glad he called when he did. My current box is set up in an old-fashioned way, and I wouldn't ha... Read more
By A. Nette
5/5Can't complain, so generally good.
By a. russo
5/5Great product and great seller. Prompt delivery with good communication.
By g. jones
5/5Best seller of clips in clip selling history!
By G. MACCHIARELLI
5/5Service excellent and professional.
By D. Stevens
5/5Product arrived swiftly
By A. Nock
5/5Excellent
By W. Mcrobert
5/5Seller was very quick to dispatch item
All Creative Superstore reviews
Alex took the time to understand my set-up, explore all the options and help make sure the installation could go as smoothly as possible. He was patient, professional and incredibly helpful throughout.
What really stood out was his willingness to go the extra mile. He even offered extended support afterwards if needed, which left me feeling completely at ease.
Thank you so much, Alex, for your kindness, support and reassurance. A real credit to the company. I would highly recommend him.
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