Retailer Shop

Cybercloud

(1096)

Welcome to Cybercloud, we are an established mobile phone store on Onbuy, providing customers with endless choices of smartphone & watches from the leading brands in the world. To give you the best prices, all products we sell are original, international version models and come with original retail box. (If you purchase a mobile phone, laptop or a tablet, a travel adapter will be included.) Please feel free to contact us via Onbuy message or email.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK6 - 8 daysFree
Northern Ireland6 - 10 daysFree
Outer Hebrides6 - 10 daysFree
Isle of Man6 - 10 daysFree
Scottish Highlands and Isle of Skye6 - 10 daysFree
Orkney Islands6 - 10 daysFree
Shetland Islands6 - 10 daysFree
Firth of Clyde Islands6 - 10 daysFree
Argyll and Bute with Loch Lomond and Inner Hebrides6 - 10 daysFree
Isle of Wight6 - 10 daysFree
Isles of Scilly6 - 10 daysFree
Channel Islands: Jersey6 - 10 daysFree
Channel Islands: Guernsey6 - 10 daysFree

Returns & terms

Legal Name: LWHUK LTD

Address: 14 cotton's gardens, London, E2 8DN, United Kingdom, GB

Company Number: 11847317

Returns:

Thank you for shopping with Cybercloud. Here are our warranty policies.

  1. All of our items come with 12 months seller warranty from the Purchase date. 
  2. Refunds and exchanges are only acceptable within 30 days of Purchase date. Item must be in same cosmetic condition as it was shipped. Furthermore, Water & Physical damage will not be accepted for an Exchange or Refund. 
  3. All Apple products are under Apple's international warranty, so we do not grant a return if the product has been activated/ taken out of sealed box.
  4. All items do not come with a paper manual/invoice.
  5. All items must be returned in original packaging with all accessories. To avoid a 15% restocking fee on Returns for consumer electronics items, please make sure following conditions are met:
    • --Items must be returned unused & with the original box, product packaging, accessories & parts.
    • -- Restocking fees do not apply when an item is returned as defective or because an incorrect product was delivered.

Returns Address: Return Helper Limited - RH08 Onbuy UK, Unit 8C Commerce House, 54 Derby Street, Manchester, Lancashire, M8 8HF, United Kingdom, GB

Cybercloud reviews

See all
9.1/10
5 Star
862
4 Star
134
3 Star
25
2 Star
10
1 Star
65

By N. Maclean

5/5

Delivered on time. Product genuine. Great price. Thanks

By s. Wiles

4/5

Easy to use efficient, no follow up required.

By J. Smith

5/5

Great company.

By B. Coombes

5/5

Seller 10/10

By S. Makarov

4/5

faulty item returned and refunded

By R. Barnette

4/5

Takes a long time to deliver as comes from Hong Kong but was delivered within the stated time. Communication is not.good, recieved the tracking number from Pay... Read more

By G. Talbot

5/5

NO hassles in purcghasing the item which arrived on time and was as described. Highly recommended will definitely buy from them again

By N. Mcroberts

5/5

Arrived bang on time exactly as described great seller

By P. King

5/5

Many thanks

Cybercloud reviews

9.1/10
5 Star
862
4 Star
134
3 Star
25
2 Star
10
1 Star
65
1096 reviews
By N. Maclean on 22/05/2022
5/5
00
Delivered on time
Items as described
Delivered on time. Product genuine. Great price. Thanks
Was this review useful?
By s. Wiles on 21/05/2022
4/5
00
Delivered on time
Items as described
Easy to use efficient, no follow up required.
Was this review useful?
By J. Smith on 20/05/2022
5/5
00
Delivered on time
Items as described
Great company.
Was this review useful?
By B. Coombes on 17/05/2022
5/5
00
Delivered on time
Items as described
Seller 10/10
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By S. Makarov on 17/05/2022
4/5
00
Delivered on time
Items as described
faulty item returned and refunded
Was this review useful?
By R. Barnette on 17/05/2022
4/5
00
Delivered on time
Items as described
Takes a long time to deliver as comes from Hong Kong but was delivered within the stated time. Communication is not.good, recieved the tracking number from PayPal which was for Royal Mail so received a date it was sent and then nothing for a couple of weeks until it arrived at a UK facility.
Was this review useful?
By G. Talbot on 16/05/2022
5/5
00
Delivered on time
Items as described
NO hassles in purcghasing the item which arrived on time and was as described. Highly recommended will definitely buy from them again
Was this review useful?
By N. Mcroberts on 14/05/2022
5/5
00
Delivered on time
Items as described
Arrived bang on time exactly as described great seller
Was this review useful?
By P. King on 12/05/2022
5/5
00
Delivered on time
Items as described
Many thanks
Was this review useful?
By B. May on 12/05/2022
5/5
00
Delivered on time
Items as described
Product Arrived as expected and is is working fine. The order was processed correctly.
Was this review useful?
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