Deal Online Limited
About
Deal Online Limited is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
DEAL ONLINE LIMITED
Address
58 Irene Avenue, Stoke-on-Trent, Staffordshire, ST6 7HE, United Kingdom, GB
Company Number
13507882
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Deal Online Limited
By D. Winslade
5/5Excellent service and delivery was prompt.
By J. Dobbs
5/5Very happy grandson loves it
By M. Freeman
5/5Excellent seller! Genuine product at a great price, with excellent communication throughout. Fast and reliable service—would definitely buy from again. Highly... Read more
By p. coiter
5/5Great service! The item was well packaged and arrived safely. The instructions were clear and easy to follow. Very happy with my purchase.
By A. Robinson
5/5Always arrive quickly with updates of where the item is.
By V. Coline
5/5Excellent service from start to finish. Fast delivery, great packaging, and a smooth buying experience. Very happy with my purchase and would highly recommend t... Read more
By d. knikee
5/5Excellent product and exactly as described. It was well packaged, arrived quickly, and works perfectly. Very happy with the quality and the excellent service. H... Read more
By S. Chambers
4/5It arrived promptly. I have been using it for 2 weeks now, day and night . It's slightly dryer than my normal moisturiser . I have seen a slight improvement so... Read more
By J. Stevens
4/5Ok
All Deal Online Limited reviews
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