Deal Online Limited
About
Deal Online Limited is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
DEAL ONLINE LIMITED
Address
58 Irene Avenue, Stoke-on-Trent, Staffordshire, ST6 7HE, United Kingdom, GB
Company Number
13507882
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Deal Online Limited
By h. smith
5/5Excellent seller! Quick delivery, well-packaged item, and exactly as described. Very pleased with the purchase and would happily order again. Highly recommended... Read more
By i. johns
5/5I ordered a cap for my brother, and he loved it. The quality was great, and you are a very reliable reseller. I will definitely buy from you again and recommend... Read more
By K. Hart
5/5The sellers service was timeout and professional.
I would have no hesitation in buying from this seller again .
By T. Maclean
5/5Seller sent item quickly, very happy
By K. Szwagiel
5/5’m happy to shop there again anytime. The customer service was excellent, and everyone was very helpful and friendly throughout my visit.
By C. budd
5/5I didn’t need seller support; the chain arrived quickly, looks perfect, and made the whole experience excellent, thanks.
By i. johns
5/5“Excellent service, quick delivery, and very secure packaging. Completely satisfied with the overall experience.”
By L. Truett
5/5Great
By D. Mears
4/5The product was in good condition
All Deal Online Limited reviews
I would have no hesitation in buying from this seller again .
They disagreed for starters then offered to refund me without me returning the cream to them. (I won’t use it so it’s gone in the bin!) I agreed and they refunded the total cost.
What followed was a barrage of messages asking me to amend my review, I was on holiday in South America and they knew this but continued to message despite me asking them to stop harassing me whilst on holiday.
All in all not a great experience but they did give me my money back.
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