DealBerry LTD

Getting YOU the best deal and service; That is what we stand for! DealBerry Limited is a proud young company that has been founded by forming a close-knit of dominant online retailers and purchasers who have been brought together to create: DealBerry a young vibrant company with decades of experience. We are all about setting you up with the latest gadgets, accessories and all the latest fun stuff whilst managing to keep quite a bit of change in your pockets. As the DealBerry family has grown new brands exclusively produced by and for DealBerry have begun joining its ranks, making it the go-to place to shop exclusive, exciting, stylish and well-selected goods, be it to treat yourself or for a gift for that someone special. DealBerry became known to be consumer-centric, where its decisions, handling systems and customer service methodology is based on the customer to ensure that the goods received as well the experience whilst getting those is a swift one, without issues and always meets expectations. Returns and Refunds have therefore been made a doddle and in most cases, customers can print their very own prepaid return label directly from the Royal Mail website.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Dealberry Limited

Broadhurst House, Bury Old Road, Manchester, GREAT BRITAIN, M7 4QX, United Kingdom, GB

09767014

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund