OnBuy seller since 2022

Featured reviews from DECO

7.3/10
5 Star
9
4 Star
4
3 Star
0
2 Star
2
1 Star
6

By C. Willatt

5/5

Very good - pictures accurate of the product purchased. Timely delivery . Well packed. All parts present. Thankyou would recommend and looking for second wardro... Read more

By A. Stewart

5/5

Good communication and updates after sale up until delivery which was carefully done.

By M. Thomson

5/5

Seller service was excellant .Delivery man was most helpful and kind.

By M. Heer

5/5

Item was packed really well. I had no issues. Very happy indeed.

By J. GARRAHAN

4/5

The seller was good

By J. Stout

4/5

Very prompt delivery. Came a day early. Love the wardrobe. Thank you

By j. franklin

4/5

was kept up to date with the order placed to it being delivered, which was a few days sooner

All DECO reviews

7.3/10
5 Star
9
4 Star
4
3 Star
0
2 Star
2
1 Star
6
21 reviews
By C. Willatt on 17/11/2024
5/5
Delivered on time
Items as described
Very good - pictures accurate of the product purchased. Timely delivery . Well packed. All parts present. Thankyou would recommend and looking for second wardrobe after Christmas! Happy to go in the prize draw it's saying I have to write more words!
By R. Wallis on 23/12/2023
2/5
Delivered on time
Items as described
This is an awful product to assemble. Instructions are very badly put together and consist of drawings that are meaningless. None of the panels are labelled. Materials are cheap and chipped in places. Plastic handles on the doors - really tacky!
I would not buy from the company again, and will be sourcing my other three wardrobes elsewhere. Buyer beware!
By J. Osango on 19/12/2023
1/5
Delivered on time
Items as described
Good customer service
Horrible service all around.

The wardrobe was faulty; holes were missing & misplaced. On top of that, parts were missing and they provided 2 right-hand doors for the wardrobe, meaning the doors would not fit on properly.

When informed of this, they cheekily placed the blame on my presumed ignorance by not being a professional fitter when I had called out 2 different professionals who both said the item was faulty and couldn't be fitted

Huge waste of time, effort, and money.

This company fails to accept any responsibility, I do not recommend whatsoever
By A. Stewart on 09/12/2023
5/5
Delivered on time
Items as described
Good communication and updates after sale up until delivery which was carefully done.
By C. Rowland on 26/10/2023
1/5
Delivered on time
Items as described
Good customer service
I wouldn’t waste your time buying from this company. I was promised delivery on Monday and Wednesday of this. The van was ‘apparently’ involved in an accident on Monday, and I wasn’t notified, and I have been given different reasons as to why they now can’t deliver until sometime next week. First and last time I have ordered through Onbuy, and I believe the company providing the wardrobe is a called DECO. So far I have spent £588 on a wardrobe and just being given the runaround, and have a huge pile of clothes sat on the floor. Really NOT impressed and wouldn’t recommend
By J. GARRAHAN on 28/09/2023
4/5
Delivered on time
Items as described
The seller was good
By J. Stout on 02/05/2023
4/5
Delivered on time
Items as described
Very prompt delivery. Came a day early. Love the wardrobe. Thank you
By M. Thomson on 13/03/2023
5/5
Delivered on time
Items as described
Seller service was excellant .Delivery man was most helpful and kind.
By j. franklin on 06/03/2023
4/5
Delivered on time
Items as described
was kept up to date with the order placed to it being delivered, which was a few days sooner
By M. Heer on 26/02/2023
5/5
Delivered on time
Items as described
Item was packed really well. I had no issues. Very happy indeed.
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