Digital-IT-Store

55 reviews
OnBuy seller since 2021

Featured reviews from Digital-IT-Store

6.8/10
5 Star
22
4 Star
10
3 Star
2
2 Star
2
1 Star
19

By S. I Moses

5/5

Great post sale customer service!

By p. griffiths

5/5

i use it all the time ,very good

By T. Troy

5/5

Packed well

By M. Sim C

5/5

in great condition. very smooth

All Digital-IT-Store reviews

6.8/10
5 Star
22
4 Star
10
3 Star
2
2 Star
2
1 Star
19
55 reviews
By S. I Moses on 27/01/2026
5/5
Delivered on time
Items as described
Good customer service
Great post sale customer service!
By A. Wojciechowska on 27/11/2025
1/5
Delivered on time
Items as described
Good customer service
I strongly recommend avoiding this seller. They sent me completely different monitors from the ones advertised and of significantly lower value. Throughout the process they refused to take responsibility, never apologised, and repeatedly insisted that “other customers were happy,” which was irrelevant because I did not receive the items I paid for. I eventually had to involve the OnBuy support team to secure a refund. This seller appears to be acting dishonestly and testing how much they can get away with. Avoid at all costs.
By p. griffiths on 21/09/2025
5/5
Delivered on time
Items as described
i use it all the time ,very good
By T. Troy on 10/07/2025
5/5
Delivered on time
Items as described
Packed well
By M. Sim C on 24/12/2024
5/5
Delivered on time
Items as described
in great condition. very smooth
By T. Clarke on 04/03/2024
1/5
Delivered on time
Items as described
Good customer service
Shocking retailer. AVOID!!!!
By F. McClenaghan on 07/02/2024
1/5
Delivered on time
Items as described
Good customer service
I bought what was advertised as Dual Monitor Screen Dell HP Grade A , HDMI Brand New Stand 2X24" Setup.
I received 2 Iiyama 22" monitors and a brand new stand with 2 faulty HDMI cables.
After having to seek help from OnBuy.com, I obtained £10 refund for the faulty cables.
The seller never acknowledged the difference in Brands or Size of the monitors supplied and refused to answer my messages.
OnBuy.com hasn't been helpful either.
Avoid this seller and if possible, the site as well.
Terrible Customer Service from both parties.
By Z. Mayet on 16/01/2024
2/5
Delivered on time
Items as described
Good customer service
Very disappointed I ordered this for quick delivery but 5 days later order still not received.Not receyet so can’t comment on the quality.
By S. Majlesein on 06/01/2024
1/5
Delivered on time
Items as described
Item did not received and money not refunded
By A. Murray on 04/12/2023
1/5
Delivered on time
Items as described
Good customer service
I needed to return these screens, which I did upon getting the address from the retailer. But, now I'm yet to receive a refund or update from the retailer.
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