Dinosaur is dedicated to providing you with excellent customer service. Dinosaur has been verified by OnBuy so you can shop with confidence.
Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.
|Country||Estimated Delivery||Delivery Cost|
|Mainland UK||2 - 3 days||Free|
|Northern Ireland||2 - 3 days||Free|
|Outer Hebrides||2 - 3 days||Free|
|Isle of Man||2 - 3 days||Free|
|Scottish Highlands and Isle of Skye||2 - 3 days||Free|
|Orkney Islands||2 - 3 days||Free|
|Shetland Islands||2 - 3 days||Free|
|Firth of Clyde Islands||2 - 3 days||Free|
|Argyll and Bute with Loch Lomond and Inner Hebrides||2 - 3 days||Free|
|Isle of Wight||2 - 3 days||Free|
|Isles of Scilly||2 - 3 days||Free|
|Channel Islands: Jersey||2 - 3 days||Free|
|Channel Islands: Guernsey||2 - 3 days||Free|
Returns & terms
Legal Name: Internationalbeauty LTD
Address: 63 Dudley Road, Southall, UB2 5AS, United Kingdom, GB
Company Number: 11649490
RETURNS Buyer's returns postage cost is NON-REFUNDABLE. IN ALL CASES, YOUR STATUTORY RIGHTS ARE NOT AFFECTED For Refund/Exchange of Defective/Faulty goods: Buyers have up to 14 days to notify us of any faults. Buyer is responsible for safe and timely return of goods. * For returns after the initial 14-day period, items will be, at our discretion, either repaired, replaced or refunded and buyer's return postage costs and our original postage costs are, in this case, NON-REFUNDABLE For Refund of Non-Faulty 'Unwanted' goods/ change your mind: * Buyer must return item within 7 days of receipt. * Only unused and saleable items, complete with original box, instructions and cables (if any) will be accepted. * Buyer's returns postage cost is NON-REFUNDABLE. IN ALL CASES, YOUR STATUTORY RIGHTS ARE NOT AFFECTED All items returned as faulty will be tested. Once confirmed faulty we will dispatch a replacement item to you. If no fault is found we will return the item to postage costs associated with returning any items are the responsibility of the customer. Please ensure any item returned is sufficiently packaged & postal insurance is taken out to guarantee the return can be tracked. Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. To guarantee receipt YOU must return the item by a signed for service; this will provide you with a proof of receipt. All Returns are processed within 5 working days of receipt at our office. Please ensure you include your eBay user ID, listing number and reason for return; otherwise the refund will be delayed. The average shipping times for our orders are as follows: UK: 2-5 working days If delay then take 10 Working Days Europe: 5-18 Working Days North America: 5-30 Working Days Rest of World: 5-30 Working Days If ordering within the UK please allow the maximum 10 business days before contacting us with regards to delivery, once this has passed please get in touch with us so that we can help you. Please contact us before you open a case. We pride ourselves on customer service and we will be able to find a solution to your problem without the need of an eBay case, which can be damaging to our store. UK and Northern Ireland Postage Only
Returns Address: 63 Dudley Road, Southall, UB2 5AS, United Kingdom, GB
Dinosaur reviewsSee all
By K. Konya PSZ Group Ltd.5/5
I really recommend this seller and his products. Reasonable price, good customer service, well-packed products, good quality, delivered on time.
By K. Konya PSZ Group Ltd.5/5
Excellent customer service. I recommend this seller.
By S. Arnold5/5
Service was brilliant with very quick delivery
By K. Thompson5/5
The seller has sold this game at an extremely affordable price and delivery was very fast! Very happy! Highly recommend!! I am super happy it’s actually the U... Read more
By S. Shorter5/5
Item was packed very well no concerns
By K. Gilmore5/5
By K. Brentnall5/5
Excellt seller, would definitely buy again!
By S. Harvey1/5
Asked to cancel because the order was duplicated due to the webpage saying there was an error, but they refused to acknowledge and cancel.
By S. Garland5/5
not problems at all , great communication and super fast despatch and delivery .
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