Featured reviews from Direct Beauty UK
By L. Ogilvie
5/5Fantastic seller fast service thank you so much could not find this paul Smith g... Read more
By N. Maloney
5/5Top seller would definitely purchase products again
By I. MENESI
5/5I was pleased to find that the seller offered this Eau de Toilette at a very rea... Read more
By S. Giffen
5/5Very happy with this site . Reasonable price and delivery good
By E. Mcguffie
5/5Excellent
By S. Ormerod
5/5Great service from the seller. The item arrived quickly and was well packed.
By e. shepherd
5/5very good
By E. Crawford
5/5Item arrived within a few days. Fast service
By E. Huthwaite
4/5Excellent service and highly recommend
By S. Gardiner
4/5Although the items arrived within a week the estimated date was several days ear... Read more
About
Welcome to Direct Beauty: Your Ultimate Destination for Affordable fragrances, cosmetics and beauty products. Established 2011, we have served over 1 million customers across the UK. Our mission is to empower you with the latest fragrances and cosmetics at unbeatable prices, all while delivering exceptional service every step of the way. Welcome to Direct Beauty—where your beauty journey begins.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
DV Supplies Ltd
Address
Unit 1, 1000 North Circular Road, London, NW2 7JP, United Kingdom, GB
VAT Number
GB471793363
Company Number
15844869
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund