Direct Import Uk Ltd
We are a UK based Importer, Wholesaler & Direct retailer so we cut out the middleman to give our customers the best prices available. We are committed to providing high quality items with excellent customer service.
Delivery
Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.
Standard Delivery
| Country | Estimated Delivery | Delivery Cost |
|---|---|---|
| United Kingdom | ||
| Mainland UK | 2 - 3 days | Free |
| Outer Hebrides | 3 - 5 days | £0.00 + £19.99 per item |
| Isle of Man | 3 - 5 days | £0.00 + £19.99 per item |
| Scottish Highlands and Isle of Skye | 3 - 5 days | £0.00 + £19.99 per item |
| Orkney Islands | 3 - 5 days | £0.00 + £19.99 per item |
| Shetland Islands | 3 - 5 days | £0.00 + £19.99 per item |
| Firth of Clyde Islands | 3 - 5 days | £0.00 + £19.99 per item |
| Argyll and Bute with Loch Lomond and Inner Hebrides | 3 - 5 days | £0.00 + £19.99 per item |
| Isle of Wight | 3 - 5 days | £0.00 + £19.99 per item |
| Isles of Scilly | 3 - 5 days | £0.00 + £19.99 per item |
| Channel Islands: Jersey | 3 - 5 days | £0.00 + £19.99 per item |
| Channel Islands: Guernsey | 3 - 5 days | £0.00 + £19.99 per item |
| Northern Ireland | 3 - 5 days | £0.00 + £29.99 per item |
Priority Delivery
| Country | Estimated Delivery | Delivery Cost |
|---|---|---|
| United Kingdom | ||
| Mainland UK | 1 - 2 days | £0.00 + £9.99 per item |
Returns & terms
Legal Name: Direct Import Uk Ltd
Address: Unit 20 Fanton Hall Farm, Off The Arterial Road, Wickford, Essex, SS12 9JF, United Kingdom, GB
Company Number: 6251225
Returns:
Returns
Faulty or Damaged items
In the unlikely event that you receive a faulty or damaged product, we are happy to collect the item and either replace the item from you or refund you in full. In some cases we may ask our customers to return the item to us but we will of course refund any extra postage costs to you.
Distance Selling Regulations – Unwanted items
Customers are welcome to return unwanted items to us within 30working days as per the Consumer Rights Act 2015. Customers must notify us by email within 30 working days of receiving the item. Please note that customers are responsible for the return costs of unwanted items.
Unwanted Items – returning outside of 30 days
Please be advised that the following charges will apply if you wish to return your goods if no longer required or the wrong item ordered outside of the 30 day returns period;
Small Items - £8.00
Large Items- £20.00
Pallet items- £50.00
Unfortunately we are not able to process or accept returns in person. We are located on private land which does not permit admittance unless authorised by the land owner.All returns must be authorised prior to being arranged and must be returned via courier and any attempts to return a parcel in person will regrettably be refused.
Returns Address: Unit 20 Fanton Hall Farm, Off The Arterial Road, Wickford, Essex, SS12 9JF, United Kingdom, GB
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Direct Import Uk Ltd reviews
See allBy w. lovis
5/5Communication was very good even though delivery was slow but that was down to the courier.
By s. acford
5/5Well packed, & fast Delivery.
By A. Williams
5/5Everything was as described and delivered quickly.
By C. Day
5/5Easy transaction. Kept us up to date with delivery details
By G. Almond
5/5Very good but not had to contact them
By R. Williams
5/5The item was packed well but one of the side panels had a small split in the wood
By K. Olver
5/5Onbuy. Com was first class, well pleased,
By R. van Daalen
5/5Very quick dispatch and delivery. Excellent communication. Thankyou
By A. Neagu
5/5Seller service was great too well packaged and delivered early then expected.
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