Direct Online Deals - Authorised FRONTLINE Seller
About
FRONTLINE - the No. 1 flea and tick brand in the UK As the Authorised Seller, we stock the entire range of original FRONTLINE products, supplied by Boehringer Ingelheim, including flea and tick treatments to wormers and household sprays. Pets are part of the family and the FRONTLINE products help protect your pet and home from parasites commonly found in the UK. With FAST & FREE delivery and excellent customer support you can shop with us with confidence!
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Direct Online Deals Ltd
Address
13 MALKIN WAY, WATFORD, HERTFORDSHIRE, Other, WD18 7AT, United Kingdom, GB
VAT Number
344216521
Company Number
12129622
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Direct Online Deals - Authorised FRONTLINE Seller
By C. Martin
5/5Very quick delivery