DPT
About
DPT is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
dd printing ltd
Address
unit4, st andrew , legram lane, bradford, west yorkshire, bd7 2ea, United Kingdom, GB
Company Number
10295475
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from DPT
By . Reading
5/5The seller had worked very hard on the printer and we appreciate the hard work for everything.
Thank you so much.
By P. Alcock
5/5Great service excellent price would highly recommend And very well packed
By R. Carter
5/5I had bought this photocopier to replace mine but I managed to get my old copier working so the replacement is now in my loft ready for a rainy day.
By S. Turner
5/5Awesome. Delivery was very quick and the printer arrived well packaged
By A. Hall
5/5Good swift service & delivery.thanks
By B. hall
5/5All good here with the seller well boxed no damage at all and delivery was excellent many thanks
By B. hall
5/5All good here with the seller well boxed no damage at all and delivery was excellent many thanks
By J. Haigh
4/5Very happy with all aspects of the purchase. Advised within 48 hours of a product upgrade. Very speedy delivery, sufficiently packaged. Product exceeds my ex... Read more
By P. POVEY
4/5No comment to make.
All DPT reviews
Thank you so much.
Advised within 48 hours of a product upgrade.
Very speedy delivery, sufficiently packaged.
Product exceeds my expectations as a 1st time buyer.
Have already shared with friends & families
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