Dream Home Store
Dream Home Store is dedicated to providing you with excellent source for all Furniture, Lighting and garden products. We're dedicated to giving you the very best of Furniture, Lighting and garden, with a focus on Quality, Durability and Low price at the same time. Dream Home Store has been verified by OnBuy so you can shop with confidence.
Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.
|Country||Estimated Delivery||Delivery Cost|
|Mainland UK||1 - 2 days||Free|
|Northern Ireland||3 - 5 days||£14.99 + £14.99 per item|
|Outer Hebrides||3 - 5 days||£14.99 + £14.99 per item|
|Isle of Man||3 - 5 days||£14.99 + £14.99 per item|
|Scottish Highlands and Isle of Skye||3 - 5 days||£14.99 + £14.99 per item|
|Orkney Islands||3 - 5 days||£14.99 + £14.99 per item|
|Shetland Islands||3 - 5 days||£14.99 + £14.99 per item|
|Firth of Clyde Islands||3 - 5 days||£14.99 + £14.99 per item|
|Argyll and Bute with Loch Lomond and Inner Hebrides||3 - 5 days||£14.99 + £14.99 per item|
|Isle of Wight||3 - 5 days||£14.99 + £14.99 per item|
|Isles of Scilly||3 - 5 days||£14.99 + £14.99 per item|
|Channel Islands: Jersey||3 - 5 days||£14.99 + £14.99 per item|
|Channel Islands: Guernsey||3 - 5 days||£14.99 + £14.99 per item|
Returns & terms
Legal Name: Dhammatek Limited
Address: W 1 Havenside, Fishtoft Road, Fishtoft Road, Boston, Lincolnshire, PE21 0AH, United Kingdom, GB
Company Number: 09932399
Cancel An Order If you wish to cancel an order which has not been dispatched, you must contact us by email or telephone. If the item has already been dispatched then please follow our returns policy below. Unwanted Items Once the item has been dispatched and if you are not happy with your item or do not wish to keep your item you may cancel your order within 30 days from the day of delivery; however, we must be notified in writing by email to [email protected] of your intention to cancel. After notification we will issue you a returns number that you must quote on the paperwork when returning the goods. Goods must be returned including all accessories. Goods must be complete. (e.g. if you have opened the box to examine the product please try and do so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received. If the goods returned are not complete and if parts are missing, we will not accept these back under the above terms and the goods will be returned back to you and the cost of delivery charged to your account. Goods must be received by our Returns Department within 30 days from authorization. We are unable to accept returns of UN-Wanted and non-faulty items after the 30 days. It is your responsibility to return the unwanted items at your expense and risk. You may only return your items through registered couriers. Returns will not be accepted without prior authorization. The returns authorization is valid for up to 30 days only. Goods sent back to us without prior authorization will be returned back to you and the cost of delivery charged to your account. Failed Delivery If you have failed to take delivery for the item, then there will be a re-delivery charge. Courier Damaged Items & Boxes On delivery of the item, before signing for the goods, please inspect if the box or the item looks damaged. If the items or box looks damaged, you must state damaged on the paperwork, and you may refuse the delivery from the courier, failure to do this will result in your claim being rejected. Courier damaged boxes or items damaged by couriers, should be reported within 48 hours after delivery. Please email us a description and photos of the defects to [email protected] . Once the email and photos have been received, the damage will be assessed, and we will contact you to send out spare parts or replacement unit. Faulty Items If your item is faulty or has any missing parts please contact us on [email protected] Refunds Full refund of the cost of the goods, will be given upon the above conditions being met and the refund authorized only after a full inspection of the goods by our Returns department who will check if all the correct products have been returned and their condition. The refund will be processed in 7 working days after receiving the goods. Please Note Goods must only be returned once authorized. Goods must be re-packaged as received. They should be re-packaged with reasonable care in order to prevent any further damage in transit back to us. All components and accessories must be returned. You must send photo evidence so we can assess the damage and report this to our suppliers, so the damaged goods can be rectified. If we are required to replace and collect the faulty item, it is your responsibility to be at home and hand the package to our courier. The collection will be Monday to Friday anytime from 7.00am to 7.00pm. Contact Us If you have further questions about DHS, Returns Policy, please contact us via: Email: [email protected] Customer Services: +44 7417594117 (Lines are open from 9.00am to 5.00pm Monday to Friday) Post: Unit W1, Havenside, Fishtoft Road, Boston, United kingdom, PE21 0AH.
Returns Address: W 1 Havenside, Fishtoft Road, Fishtoft Road, Boston, Lincolnshire, PE21 0AH, United Kingdom, GB
Dream Home Store reviewsSee all
By D. Redmond5/5
Good customer service, an honest trustworthy seller
By J. Henderson5/5
By J. Suriya4/5
By G. Butkute5/5
By T. Williams5/5
By N. Innies5/5
No issues great delivery and communication I will use this site again.
By L. Gatzke5/5
Very good,no problem at all.
By S. Donatello5/5
Item arrived on time, it was well packed, and in beautiful condition. Straightforward and quick delivery of a good quality item at an amazing bargain price!
By N. Parker5/5
I can not comment. Have nothing to say. I would however use them again.
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Dream Home Store reviews
Couldn't fault this
Very happy with purchas and service