Featured reviews from Dunster House Ltd
By J. Jones
5/5All good
By V. Rodgers
5/5Good communication. Delivery driver rang an hour before delivery, as promised.
By J. Owens
5/5Very good with delivery communication
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By M. King
5/5They are a very officiant company, bought from them before.
By D. Miller
5/5Excellent company. Good swift communication.. exceeded delivery expected dat... Read more
By D. Docheva
5/5Absolutely fine
By J. Norris
5/5Great
About
We’re a family run company incorporated in 1994 and the UK’s premier suppliers of log cabins and other wooden garden buildings.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
DUNSTER HOUSE LTD
Address
Dunster House, Caxton Rd, Elm Farm Industrial Estate, Bedford, Elm Farm Industrial Estate, Bedford, MK41 0LF, United Kingdom, GB
VAT Number
GB623801169
Company Number
02913901
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
