<p>Dutong Technology is dedicated to providing you with high-quality customer service.</p> <p>We take the protection of our customer’s data seriously. And will only use it for the purposes of fulfilling the order. This means that we need to pass on the data to our couriers and sometimes 3rd party suppliers in the event that we have to source elsewhere and to ensure we do not go out of stock and can meet the quick expectations of our customers. The only information we share is; Name, Address & Postcode. Your data will not be used for mailing purposes or exploited in any way. Our customers can at any time ask us for the data that we hold on them. By purchasing an item from us, you therefore agree that we can use your data as described above to enable us to fulfill our contractual obligations.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Shenzhen Dadetong Keji Youxian Gongsi
da lang jie dao tong sheng she qu, tong fu yu gong ye yuan 21hao qi ceng 703shi, shen zhen shi, long hua qu, 518000, China, CN
91440300MA5F366M0H
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By B. Hibbert
5/5This service was nothing like I’ve had before! They were amazing, when I experience a fault. It’s very easy to resolve your issues. I loved it :)
By K. Mcdonald
5/5When they arrived there was only one pair when I ordered two got in touch with seller explained and they sent out another pair straight away, as far as am conce... Read more
By K. Thompson
5/5Super service. Quick delivery.
By M. Prado
5/5Excellent
By B. Morrison
5/5No issues what so ever.
By P. Anderson
4/5Item never arrived. On request for another ,I was ask to apply for a refund. Seller refund within a day.