Featured reviews from DZ-Outlet
By M. Webster
5/5Service was fantastic and the delivery was amazing and earlier than expected
By D. Askari Bashkani
5/5At first, I was quite doubtful and honestly thought that an AirPods at this pric... Read more
By M. Abdulraheem
5/5The seller was a fast and reliable one
By B. Hardy
5/5The shaver arrived rapidly and safely, about two days after I ordered it. Price ... Read more
By P. Paweł
5/5very good and deliverd on time
By K. Ping
5/5Good delivery and product ordering and packaging No dramas straight forward ... Read more
By J. Brown
5/5I couldn’t be more impressed with the seller. The delivery was incredibly quic... Read more
By C. Dunn
5/5Excellent service quick delivery
By S. Crump
5/5This item was delivered really quickly and customer service was excellent good... Read more
By H. Dukes
4/5Would have given 5 but no receipt sent for product, which would have helped with... Read more
About
DZ-Outlet is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Dealerz Limited
Address
17 Drakes Mews, Crownhill, Milton Keynes, Buckinghamshire, MK8 0ER, United Kingdom, GB
VAT Number
GB297919333
Company Number
11290421
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund