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E-Bikes Direct Outlet

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E-Bikes Direct are an online cycle business occupying several warehouses in Bodiam, on the Kent/East Sussex border. They have been trading since 2005 and have grown from strength to strength during this time. They currently have a team of over 20 staff, allowing them the manpower to cope with the increasing levels of business and are continuing their expansion. Selling only recognised brands and specialising in Electric Bikes, Tricycles and other cycle related products. When purchasing from E-Bikes Direct you can be assured that your transaction is safe.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK1 - 2 daysFree
Northern Ireland3 - 5 days£0.00 + £24.99 per item
Outer Hebrides3 - 5 days£0.00 + £24.99 per item
Isle of Man3 - 5 days£0.00 + £24.99 per item
Scottish Highlands and Isle of Skye3 - 5 days£0.00 + £24.99 per item
Orkney Islands3 - 5 days£0.00 + £24.99 per item
Shetland Islands3 - 5 days£0.00 + £24.99 per item
Firth of Clyde Islands3 - 5 days£0.00 + £24.99 per item
Argyll and Bute with Loch Lomond and Inner Hebrides3 - 5 days£0.00 + £24.99 per item
Isle of Wight3 - 5 days£0.00 + £24.99 per item
Isles of Scilly3 - 5 days£0.00 + £24.99 per item
Channel Islands: Jersey3 - 5 days£0.00 + £24.99 per item
Channel Islands: Guernsey3 - 5 days£0.00 + £24.99 per item

Priority Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK1 day£0.00 + £8.99 per item

Returns & terms

Legal Name: MTF Enterprises LTD

Address: Unit 6. Midicy Oast., Bodiam Business Park, Bodiam, Bodiam, East Sussex, TN32 5UP, United Kingdom, GB

Company Number: 05559503

Returns:
E-BikesDirect trade in-line with the distance selling regulations. If there is a fault on arrival we will deal with it by replacing the faulty component at our cost. The same situation with damage, we will replace the damaged part. However we do ask customers to check received product before signing for in 'good condition'. As by signing as damaged we have all the necessary insurance to sort everything out. You have a 30 day period to return the goods if unwanted. Goods must be unused and in resalable condition. The buyer is liable for any postage costs incurred. Your statutory rights are unaffected.

Returns Address: Unit 6. Midicy Oast., Bodiam Business Park, Bodiam, Bodiam, East Sussex, TN32 5UP, United Kingdom, GB

E-Bikes Direct Outlet reviews

See all
9.4/10
5 Star
221
4 Star
28
3 Star
1
2 Star
3
1 Star
9

By K. Walker

5/5

Goods delivered early and in good condition.

By M. Sanfelix Salvador

1/5

Very bad. I am still waiting for an answer. More than 5 days since I sent a message. The bike was sent used, the box opened and broken and the delivery was late... Read more

By F. Vaz

5/5

The sellers service was excellent and the item was packed and delivered on time

By N. Johnson

5/5

Sellers service was excellent and very quick delivery

By T. Naszai

5/5

Good seller. Recommended

By S. Gordon

5/5

The sellers service was fantastic, well packaged and very quick delivery!!

By R. Pollock

5/5

No damage,well packaged quick delivery

By S. Bentley

4/5

All good

By T. Burgess

5/5

No problem with seller
Delivery promptly
Thanks

E-Bikes Direct Outlet reviews

9.4/10
5 Star
221
4 Star
28
3 Star
1
2 Star
3
1 Star
9
262 reviews
By K. Walker on 16/06/2022
5/5
00
Delivered on time
Items as described
Goods delivered early and in good condition.
Was this review useful?
By M. Sanfelix Salvador on 13/06/2022
1/5
00
Delivered on time
Items as described
Good customer service
Very bad. I am still waiting for an answer. More than 5 days since I sent a message. The bike was sent used, the box opened and broken and the delivery was late. The bike is in the box and nobody contact me.
Was this review useful?
By F. Vaz on 12/06/2022
5/5
00
Delivered on time
Items as described
The sellers service was excellent and the item was packed and delivered on time
Was this review useful?
By N. Johnson on 09/06/2022
5/5
00
Delivered on time
Items as described
Sellers service was excellent and very quick delivery
Was this review useful?
By T. Naszai on 09/06/2022
5/5
00
Delivered on time
Items as described
Good seller. Recommended
Was this review useful?
By S. Gordon on 30/05/2022
5/5
00
Delivered on time
Items as described
The sellers service was fantastic, well packaged and very quick delivery!!
Was this review useful?
By R. Pollock on 24/05/2022
5/5
00
Delivered on time
Items as described
No damage,well packaged quick delivery
Was this review useful?
By S. Bentley on 24/05/2022
4/5
00
Delivered on time
Items as described
All good
Was this review useful?
By T. Burgess on 22/05/2022
5/5
00
Delivered on time
Items as described
No problem with seller
Delivery promptly
Thanks
Was this review useful?
By G. Thomas on 14/05/2022
5/5
00
Delivered on time
Items as described
5*, Prompt delivery. Would buy from again.
Was this review useful?
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