Featured reviews from E Tech Trading
By M. Byers
5/5Item is excellent and was well packed and delivered on time
By G. Chapman
5/5Website and ordering was quick, easy and no issues at all. Email confirmation wa... Read more
By F. Hussain
5/5The seller had very good communication and kept me updated brilliantly service. ... Read more
By A. Jones
5/5Excellent service! Delivery was very quick, and the item arrived in perfect cond... Read more
By B. Akinosi
5/5The product was on time and product was well packed
By E. Vasiliauskas
5/5Good seller
By B. Robinson
4/5There was a mix up but nothing major with delivery but got it resolved now have ... Read more
By K. Mugano
4/5Put my package behind my bin
About
E Tech Trading is dedicated to providing you with excellent customer service. E Tech Trading has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
E TECH TRADING LTD
Address
20 Wells Green Road, Sollihul, B92 7PG, United Kingdom, GB
VAT Number
GB359543465
Company Number
12917893
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund