Featured reviews from easylife
By S. KELLY
5/5Delivered earlier than expected date
By K. Dobson
5/5Seller was excellent and efficient
By K. Dobson
5/5Seller was excellent. Item delivered quickly and efficiently
By S. Mathieson
5/5Quick delivery. Great seller
By S. KELLY
5/5Packed well, delivered on time
By R. Tanner
5/5Sellers service was excellent and packaged well
By K. Taylor
5/5No problems encountered so all good
By M. Stokes
5/5The walking stick arrived quickly it is exactly what I wanted for my mum, she us... Read more
By J. Hall
5/5Received parcel in good condition & un damaged.
By W. Halliwell
5/5Great service delivered sooner than expected which was great. Everything was the... Read more
About
<p>Founded in 1992, our values are still the same as they were back in the beginning where we’ve grown to be one of the UK’s largest catalogue retailer and distributor of problem-solving products for the home and garden. Our goal is simple - to provide our customers with products that they need via a fuss-free shopping experience with fantastic service that puts their mind at ease. We mean what we say and everyday our team work hard to reach our goal:</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Easylife Ltd
Address
Easylife Group Ltd, 11-13 Kings Terrace London, London, County (Optional), NW1 0JP, United Kingdom, GB
VAT Number
GB760918415
Company Number
05221840
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund