Ebox
About
Welcome to our online emporium! Discover a captivating collection of handpicked products that blend style and functionality. Enjoy seamless shopping with fast shipping and exceptional customer service. Join our vibrant community and elevate your shopping experience today!
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Ebox Limited
Address
2/2, 1443 Paisley Road West, Glasgow, Lanarkshire, G52 1SX, United Kingdom, GB
Company Number
SC727855
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Ebox
By K. Wallace
5/5The sell doesn't respond to anyone or maybe it's only me. The door bell has no battery, I messaged hin twice he said he'd send return label. It is about 5 mon... Read more
By A. Balogun
5/5Excellent seller service
All Ebox reviews
Failed to deliver the goods and blamed it on the courier losing the parcel but only after many messages chasing it up.
Getting the refund was just as difficult, I had to chase that up to get it refunded.
There is nothing positive to say about this "seller" (in quotes as selling to me means actually despatching some goods which I am doubtful they ever did).
One star only because there is not a zero stars option.
- Previous
- 1
- 2
- 3
- Next