ECASA
About
Kamco Direct is dedicated to providing you with excellent customer service. Kamco Direct has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Kamco Direct Ltd
Address
274 Broomloan Road, Glasgow, Glasgow, Glasgow, Lanarkshire, G51 2JQ, United Kingdom, GB
Company Number
SC578640
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from ECASA
By K. Yorke
5/5Delivered earlier than expected. Good value for money. Item as described.
By C. Roberts
5/5Thank you very much
By A. Sey
5/5Gave this seller 5stars, because I mistakenly gave them a wrong address and then they sent another one after noticing it then after fixing the bed had a factory... Read more
By D. Brown
5/5No problems straight forward
By D. Brown
5/5Good price no problems with delivery satisfied all round
By D. Edwards
5/5All good, thanks.
By J. Tipactipac
5/5I just bought this and it was delivered one day ahead of the schedule.. my wife and i love this bed frame..
By G. Longton
5/5As described quick delivery no issues
By V. Toth
4/5All good, no issues. Delivery was on time, and the delivery men brought the boxes inside the house, as they were quite big and one of the boxes was very heavy.
All ECASA reviews
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