Retailer Shop

Efanhome

(2738)

Efanhome is dedicated to providing you with excellent customer service. Efanhome has been verified by OnBuy so you can shop with confidence.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK2 - 3 daysFree
Northern Ireland6 - 10 days£0.00 + £20.00 per item
Outer Hebrides6 - 10 days£0.00 + £20.00 per item
Isle of Man6 - 10 days£0.00 + £20.00 per item
Scottish Highlands and Isle of Skye6 - 10 days£0.00 + £20.00 per item
Orkney Islands6 - 10 days£0.00 + £20.00 per item
Shetland Islands6 - 10 days£0.00 + £20.00 per item
Firth of Clyde Islands6 - 10 days£0.00 + £20.00 per item
Argyll and Bute with Loch Lomond and Inner Hebrides6 - 10 days£0.00 + £20.00 per item
Isle of Wight6 - 10 days£0.00 + £20.00 per item
Isles of Scilly6 - 10 days£0.00 + £20.00 per item
Channel Islands: Jersey6 - 10 days£0.00 + £20.00 per item
Channel Islands: Guernsey6 - 10 days£0.00 + £20.00 per item

Returns & terms

Legal Name: Guangzhou Yifan Trading Co., Ltd. (Guangzhoushi Yifan Maoyi Youxiangongsi)

Address: Zengchengqu Lichengjie , Guancuilu21hao 1zhuang 1201hao, Guangzhoushi , Guangdongsheng, 511300, China, CN

Company Number: 91440101MA9UMN3D9Y

Returns:

Efanhome wants you to be satisfied with your purchase. Therefore we offer a 30 day return policy on all products.

If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.

However if you have received the item and change your mind or cancel the order after delivery, you will need to pay the return costs. The return cost is dependent on your item value(s).

PRODUCT(S) TOTAL VALUE RETURN COST
£0 – £74.99 £40*
£75 - £149.99 £50*
£150 or more £60*


* or alternatively you can return through your own preferred carrier
* all returns must be made within their original packaging
* the return fee is per item, each additional item for collection is £15
* a return fee will still be charged if the carrier collection is missed
To return please contact us through Message in Onbuy

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.

Thank you 

Returns Address: GCReturng1671, M6DC Cannock,Cley Road, Kingswood Lakeside, Cannock, Staffordshire, WS11 8AA, United Kingdom, GB

Efanhome reviews

See all
9.5/10
5 Star
2323
4 Star
295
3 Star
31
2 Star
9
1 Star
80

By R. Tune

5/5

The seller service was excellent,
The order was packed well,
I will use this seller again

By S. Ahmed

5/5

Sellers service was good

By G. Ocana

5/5

Very good seller

By M. James

5/5

Shelving unit exactly as seen on screen. Easy to order. Immediate acknowledgement and order confirmed. Easy to pay by PayPal. Order sent as soon as promised and... Read more

By V. Cottam

1/5

Awful! Won’t do as their terms state and still not resolved neatly 3 weeks on, would not recommend

By L. Bryant

5/5

Very quick. Packed well. Would buy from them again. Thank you

By L. Bell

5/5

Arrived on time and well packaged

By M. Wyer

5/5

Fantastic seller

By A. Atkin

5/5

Smooth and efficient

Efanhome reviews

9.5/10
5 Star
2323
4 Star
295
3 Star
31
2 Star
9
1 Star
80
2738 reviews
By R. Tune on 28/08/2022
5/5
00
Delivered on time
Items as described
The seller service was excellent,
The order was packed well,
I will use this seller again
Was this review useful?
By S. Ahmed on 28/08/2022
5/5
00
Delivered on time
Items as described
Sellers service was good
Was this review useful?
By G. Ocana on 26/08/2022
5/5
00
Delivered on time
Items as described
Very good seller
Was this review useful?
By M. James on 20/08/2022
5/5
00
Delivered on time
Items as described
Shelving unit exactly as seen on screen. Easy to order. Immediate acknowledgement and order confirmed. Easy to pay by PayPal. Order sent as soon as promised and arrived early, well packaged. Good experience with this seller.
Was this review useful?
By V. Cottam on 16/08/2022
1/5
00
Delivered on time
Items as described
Good customer service
Awful! Won’t do as their terms state and still not resolved neatly 3 weeks on, would not recommend
Was this review useful?
By L. Bryant on 15/08/2022
5/5
00
Delivered on time
Items as described
Very quick. Packed well. Would buy from them again. Thank you
Was this review useful?
By L. Bell on 15/08/2022
5/5
00
Delivered on time
Items as described
Arrived on time and well packaged
Was this review useful?
By M. Wyer on 15/08/2022
5/5
00
Delivered on time
Items as described
Fantastic seller
Was this review useful?
By A. Atkin on 14/08/2022
5/5
00
Delivered on time
Items as described
Smooth and efficient
Was this review useful?
By S. Douglas on 12/08/2022
5/5
00
Delivered on time
Items as described
I'm more than happy with my purchase
Was this review useful?
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