Electricshop

<p>Welcome to electricshop,the online Electrical Superstore where you can buy the latest top brand electrical appliances at the best possible prices. By buying from electricshop you can save up to 30% off typical High Street Prices and have the goods delivered free and direct to your doorstep anywhere within the UK mainland. The company prides itself on the consistency and quality of its product range, its ability to react quickly and the quality of service it delivers to its customers. So whether you’re looking for the very latest high definition television or a new washing machine or cooker we are the place to shop! Our Origins Electricshop has been supplying top brand name consumer electrical goods since 2001. It was acquired by TVA Technology Ltd. on 4th August 2015. The new owners have over 35 year experience in the consumer electronics industry. Together with competitive deals and free deliveries direct to your home…..you need choose no other online business to supply your domestic electrical products!! Furthermore when you purchase from electricshop, you can take comfort from the fact that we have many years of experience in the supply and service of top brand name electrical goods throughout the UK. Our Credentials We are members of RETRA (Radio, Electrical & Television Retailers' Association) - the UK's largest trade association and regulatory body for electrical retailers. Member of CIH As members of Europe's largest electrical buying group, CIH Ltd, we have a collective buying power in excess of £500m. As such, we can often source fast moving, high demand lines at competitive buying-in prices, and ultimately pass on those savings to our customers. Member of Euronics As a member of Euronics, we are part of a network of 'Euronics Agents' who are all independent electrical specialists. Similar to a co-operative, as an agent of this prestigious organisation, providing our customers with the highest service levels is at the heart of everything that we do, whether in-store, over the telephone or through the internet. Our Mission It is our mission to: Offer a comprehensive range of high quality consumer electrical goods online. Offer customers savings of up to 30% off typical high street prices. Offer customers, quality, value and reliability from an online electrical retailer. Offer a fair and responsive online customer service which is unrivalled within the UK on the www. Establish electricshop as the most trusted name in online electrical retailing. Free Nationwide Delivery We know that you expect your goods to be delivered promptly and efficiently. That’s why we have made it a priority at electricshop to deliver your goods as quickly as possible using our fast, efficient delivery service which comes direct to your home and is FREE! Our bulk stocks mean that many orders are processed and delivered from stock, normally within 7-10 working days from payment anywhere within the UK mainland. Deliveries direct from manufacturers or suppliers can take a little longer but we will keep you informed and updated. We deliver six days a week. Smaller items are despatched via specialist carriers and are normally delivered within 2 - 5 days. Larger Items are despatched using our team of specialist nationwide carriers. Delivery can vary depending on where the stock is being despatched from. However you will receive a phone call within 48 hours verifying your order and an estimated delivery date. Free Expert Advice Our national call centre is manned by friendly, trained people who will be able to answer your queries and provide you with up-to-date product, pricing and availability information. Please note that: All electricshop staff are both audio/visual and household appliance trained and have received comprehensive training direct from manufacturers. Our staff are trained to provide accurate and impartial advice at all times when to assist you with your purchase. The national call centre is open Monday - Saturday 9.00AM - 6.00PM. Customer Services Our customer services department has friendly and fully trained staff who will be happy to deal with your call. They are on hand to answer any post sales enquiries that you may have. The customer service team are available Monday - Saturday 9.00AM - 6.00PM and Sunday 10.00am - 4.00pm via email. Secure Online Shopping Our aim is to provide peace of mind and confidence when shopping online with electricshop. We utilise the industry standard secure socket layer technology (SSL) with Extended Validation to encrypt your payment and address information when shopping on our website. Nationwide Service All products are supplied with a Manufacturers warranty. This is usually for 12 months but some manufacturers give a 24 month product cover as standard. Documents contained within the product carton normally give details of all warranty issues.</p>

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

TVA Technology Ltd

27 The Broadway, Darkes Lane, Potters Bar, Hertfordshire, EN6 2HX, United Kingdom, GB

GB220272163

9683249

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund